Terms of Service

Effective Date: August 24, 2026

Welcome to Brightside Brand Studio. These Terms of Service (“Terms”) govern your access to and use of the website located at https://brightsidebrandstudio.com (the “Website”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

These Terms apply to use of the Website only unless otherwise expressly stated. Marketing, branding, advertising, consulting, or other professional services provided by Brightside Brand Studio are subject to separate written agreements between Brightside Brand Studio and its clients.

1. About Brightside Brand Studio

Brightside Brand Studio is a marketing business based in Edmonton, Alberta, Canada.

Brightside Brand Studio provides information about marketing-related services, including branding, digital marketing, search engine optimization (“SEO”), advertising, and related services.

The Website also contains educational content and allows prospective customers and other visitors to submit information to Brightside Brand Studio for the purpose of requesting information, discussing potential services, or requesting a callback.

Questions regarding these Terms may be directed to:

Brightside Brand Studio
Edmonton, Alberta, Canada
Email:
Website: https://brightsidebrandstudio.com

2. Website Use Does Not Create a Client Relationship

Your use of the Website, submission of a contact form, communication with Brightside Brand Studio, or participation in an introductory discussion does not by itself create a client, agency, consulting, or other professional relationship between you and Brightside Brand Studio.

A professional relationship is established only when Brightside Brand Studio agrees to provide services and the applicable parties enter into a separate written contract, service agreement, proposal, statement of work, or similar agreement.

Brightside Brand Studio is under no obligation to accept any inquiry, project, or prospective client.

Brightside Brand Studio may decline to provide services at its discretion, subject to applicable law.

3. Separate Client Agreements

Paid marketing, branding, advertising, SEO, consulting, or related services are governed by separate agreements provided electronically, by email, physically, or through another agreed method.

Those agreements may contain terms relating to matters including:

• scope of work;
• project deliverables;
• fees and invoicing;
• payment deadlines;
• deposits;
• revisions;
• intellectual property rights;
• cancellation or termination;
• project timelines;
• client responsibilities;
• confidentiality;
• third-party expenses; and
• other conditions specific to the engagement.

If there is a conflict between these Website Terms and a separately executed client agreement concerning paid services, the applicable client agreement will control with respect to those services.

4. Eligibility

The Website is intended primarily for businesses, professionals, and individuals acting in a business or professional capacity.

By using the Website or submitting information through it, you represent that you are legally capable of entering into these Terms.

You must be at least the age of majority in your jurisdiction to submit a business inquiry or otherwise use Website features that require you to provide personal information, unless your use is authorized by a parent, legal guardian, or other person legally permitted to act on your behalf.

5. Contact and Inquiry Forms

The Website may allow you to submit information to Brightside Brand Studio through contact forms, inquiry forms, or similar features.

Information requested may include:

• your name;
• email address;
• telephone number;
• business name;
• industry;
• reasons for contacting Brightside Brand Studio;
• business or marketing challenges;
• areas of interest;
• questions about Brightside Brand Studio or its services; and
• other information you voluntarily provide.

Submitting a form does not guarantee that Brightside Brand Studio will contact you, accept your project, provide services, or enter into a business relationship with you.

Brightside Brand Studio may contact you using the information you provide for purposes related to your inquiry.

6. Accuracy of Information

You agree that information you submit through the Website will be accurate, current, and provided in good faith.

You must not knowingly:

• provide false, fraudulent, or misleading information;
• impersonate another person or organization;
• submit another person's personal information without appropriate authorization;
• submit unlawful, abusive, threatening, defamatory, or harassing content;
• use Website forms to distribute spam or unsolicited commercial messages; or
• submit information for fraudulent or malicious purposes.

Brightside Brand Studio may disregard, delete, or refuse to respond to submissions that it reasonably believes violate these Terms.

7. Future Appointment and Scheduling Features

Brightside Brand Studio may introduce online appointment scheduling, consultation booking, or similar features in the future.

Unless expressly stated otherwise, booking or requesting an appointment does not create a client relationship or guarantee that Brightside Brand Studio will provide services.

Brightside Brand Studio may contact you to confirm your identity, business needs, intent, availability, or appointment details.

Additional terms may apply to future scheduling or booking features.

8. Educational and Informational Content

The Website may contain articles, blog posts, guides, commentary, examples, and other educational content relating to topics including:

• digital marketing;
• branding;
• SEO;
• advertising;
• social media;
• content marketing;
• business promotion;
• marketing strategy; and
• related subjects.

This material is provided for general informational and educational purposes only.

Website content is not a substitute for professional advice tailored to your specific business, circumstances, objectives, market, or industry.

You are responsible for evaluating whether any information found on the Website is appropriate for your circumstances before acting on it.

9. No Guarantee of Marketing Results

Marketing, advertising, branding, SEO, social media, and related activities involve numerous factors outside the control of Brightside Brand Studio.

Brightside Brand Studio does not guarantee any particular outcome from information made available through the Website.

Without limiting the foregoing, Brightside Brand Studio does not guarantee:

• increased sales or revenue;
• a particular number of leads or customers;
• increased Website traffic;
• specific search engine rankings;
• social media growth;
• engagement rates;
• advertising performance;
• conversion rates;
• brand recognition;
• profitability; or
• any particular return on investment.

Examples, case studies, testimonials, educational materials, or descriptions of past work are not promises or guarantees that another person or business will achieve similar results.

Any guarantees or commitments relating to a specific paid client engagement must be expressly stated in the applicable written client agreement.

10. Intellectual Property

Unless otherwise indicated, the Website and original materials created by Brightside Brand Studio are owned by or licensed to Brightside Brand Studio and are protected by applicable intellectual property laws.

These materials may include, without limitation:

• Website copy;
• original graphics;
• logos and branding;
• layouts;
• designs;
• illustrations;
• articles;
• blog content;
• marketing materials;
• original photographs;
• videos;
• downloadable or displayed resources;
• and other original works.

Certain images or other materials appearing on the Website may be licensed stock photography, licensed media, third-party materials, or other content used with authorization. Ownership of such materials remains with the applicable rights holder.

Nothing in these Terms transfers ownership of Brightside Brand Studio's intellectual property to you.

11. Permitted Use of Website Content

You may access and use the Website for lawful personal or business informational purposes.

You may share links to publicly accessible Website pages.

Unless Brightside Brand Studio gives you prior written permission or applicable law expressly allows otherwise, you may not:

• reproduce substantial portions of Website content;
• republish Website articles as your own;
• commercially exploit Website materials;
• sell or sublicense Website content;
• remove copyright, trademark, or attribution notices;
• modify and redistribute Brightside Brand Studio materials in a manner that suggests they are your own;
• use Brightside Brand Studio branding in a way that implies endorsement, sponsorship, affiliation, or authorization; or
• systematically copy or extract Website content.

12. Client Work, Testimonials, and Portfolio Materials

The Website may display examples of work performed for clients, including client logos, testimonials, screenshots, project examples, designs, campaign materials, case studies, or similar content.

Brightside Brand Studio seeks permission where appropriate before displaying identifiable client work or testimonials.

Rights relating to client-created, client-owned, or third-party intellectual property remain subject to the applicable client agreement and the rights of the respective owners.

The display of a third-party logo, trademark, or brand does not imply that the owner sponsors or endorses Brightside Brand Studio unless expressly stated.

13. Third-Party Websites and Social Media

The Website may include links to third-party websites and social media platforms, including services such as:

• Facebook;
• Instagram;
• TikTok;
• Threads;
• X/Twitter;
• YouTube;
• LinkedIn; and
• other third-party platforms or services.

These links are provided for convenience and informational purposes.

Brightside Brand Studio does not own or control third-party platforms and is not responsible for their availability, content, security, privacy practices, terms, advertising, products, or services.

Your use of a third-party website or platform is governed by that third party's own terms, privacy policies, and other rules.

A link from the Website to a third-party service does not necessarily constitute an endorsement by Brightside Brand Studio.

14. Acceptable Use

You may not use the Website in a manner that is unlawful, fraudulent, abusive, disruptive, or harmful.

Without limiting the foregoing, you must not:

• attempt to gain unauthorized access to the Website, servers, systems, or networks;
• interfere with Website operation or security;
• introduce viruses, malware, malicious code, or harmful technologies;
• use Website forms to send spam;
• impersonate another person or organization;
• attempt to obtain information through unauthorized means;
• circumvent security or access restrictions;
• use automated tools to excessively scrape, crawl, harvest, or extract Website content or data;
• use Website content in violation of intellectual property rights;
• use the Website for fraudulent or unlawful activity; or
• encourage another person to engage in conduct prohibited by these Terms.

Brightside Brand Studio may take reasonable steps to restrict or block access where it believes Website use threatens the Website, its users, Brightside Brand Studio, or a third party.

15. Website Availability and Changes

Brightside Brand Studio attempts to maintain an accurate and functional Website but does not guarantee that the Website will always be available, uninterrupted, secure, or free from errors.

Brightside Brand Studio may, at any time and without liability:

• modify Website content;
• remove or add Website pages;
• change features;
• perform maintenance;
• temporarily suspend Website access; or
• discontinue some or all of the Website.

Website content may become outdated, and Brightside Brand Studio is not obligated to update every item of information immediately after circumstances change.

16. Website Information and Errors

Brightside Brand Studio makes reasonable efforts to provide useful and accurate information but does not guarantee that all Website information is complete, current, accurate, or free of typographical or technical errors.

Descriptions of services on the Website are general in nature and may change.

The exact services, deliverables, pricing, timelines, and responsibilities applicable to a client will be established through the applicable separate client agreement.

17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

Brightside Brand Studio makes no representation or warranty, express or implied, that:

• the Website will meet your particular needs;
• the Website will be continuously available;
• Website content will always be accurate or current;
• defects or errors will always be corrected;
• the Website will be free from viruses or other harmful components; or
• the use of Website information will produce any particular commercial, marketing, financial, or other result.

Nothing in this section excludes warranties, rights, or remedies that cannot lawfully be excluded under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Brightside Brand Studio will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising from or related to your use of, inability to use, or reliance upon the Website or its informational content.

This may include, without limitation, loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings.

Brightside Brand Studio is also not responsible for losses resulting from:

• reliance on general educational content;
• interruptions or Website downtime;
• unauthorized third-party conduct;
• third-party websites or platforms;
• malicious software introduced by third parties;
• inaccurate information provided by Website visitors; or
• events reasonably outside Brightside Brand Studio's control.

Nothing in these Terms is intended to exclude or restrict liability that cannot legally be excluded or restricted.

Liability relating to paid professional services provided to a client will be governed by the applicable separate client agreement rather than this Website provision to the extent addressed by that agreement.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Brightside Brand Studio from third-party claims, losses, liabilities, damages, costs, and reasonable expenses arising from your:

• unlawful use of the Website;
• violation of these Terms;
• infringement of another person's intellectual property or other rights;
• fraudulent or malicious submissions; or
• unauthorized submission of another person's information.

This provision does not require you to indemnify Brightside Brand Studio for liability that applicable law does not permit to be transferred to you.

20. Privacy

Brightside Brand Studio's collection, use, handling, and protection of personal information through the Website are addressed in its Privacy Policy.

The Privacy Policy is available at:

https://brightsidebrandstudio.com/privacy-policy

You should review the Privacy Policy to understand how personal information submitted through contact and inquiry forms may be handled.

21. Electronic Communications

When you provide an email address, telephone number, or other contact information in connection with an inquiry, you authorize Brightside Brand Studio to use that information to respond to your request and communicate with you regarding the subject of your inquiry.

Submission of a general inquiry does not by itself constitute consent to receive unrelated commercial electronic messages where additional consent is required by applicable law.

Any marketing communications sent by Brightside Brand Studio will be subject to applicable legal requirements and the choices made available to recipients.

22. Changes to These Terms

Brightside Brand Studio may update these Terms from time to time to reflect changes to the Website, business practices, services, or legal requirements.

Updated Terms will be posted on the Website with a revised effective date.

Unless otherwise required by law, changes become effective when the revised Terms are posted.

Your continued use of the Website after updated Terms become effective constitutes your acceptance of the revised Terms.

23. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable where possible.

The remaining provisions will continue in full force and effect.

24. No Waiver

A failure by Brightside Brand Studio to exercise or enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

25. Entire Agreement Regarding Website Use

These Terms, together with the Privacy Policy and any other policies expressly incorporated into these Terms, constitute the agreement between you and Brightside Brand Studio concerning your use of the Website.

These Terms do not replace or modify a separately executed agreement governing paid client services.

26. Governing Law

These Terms and your use of the Website are governed by the laws of the Province of Alberta and the applicable federal laws of Canada, without regard to conflict-of-law principles.

Subject to any rights or procedures that cannot lawfully be waived, disputes concerning these Terms or use of the Website will be subject to the jurisdiction of the courts located in Alberta, Canada.

27. Contact

For questions regarding these Terms, please contact:

Brightside Brand Studio
Edmonton, Alberta, Canada
Email:
Website: https://brightsidebrandstudio.com